Phone: +36 1 489-52-00 | E-mail: info@bhc.hu
Hungarian

Customer Satisfaction Questionnaire

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(Please rate our work on a scale from 1 to 5, with 1 being the lowest and 5 being the highest) Please answer the questions regarding your most recent appearance!

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The usefulness of the information found on our website
Telephone customer service availability
The thoroughness of the information received during the appointment
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The duration of the wait
How satisfied are you with the temporal proximity of the appointment from the booking? (1 – least satisfied, 5 – most satisfied)
The thoroughness of the information received at the personal customer service
Smoothness of pre-/post-test administration
Information received from the doctor during the care
The thoroughness of the medical examination
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  • I cannot judge
Doctors
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Assistants
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Personal customer service staff
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Is the price/value ratio of BEK's services adequate?
To what extent did our services meet your expectations?
Would you recommend BEK's services to your friends?
Will you use BEK's services in the future?

If you gave a score of 1 or 2 to one of the questions, or if you have other comments about our services, please explain in more detail.

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If you would like to receive answers to your comments and questions, please provide your contact information.

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